Refund policy

🔄 Return & Exchange Policy

VeeBeeDoo – Kidswear

At VeeBeeDoo, each piece is carefully designed and quality-checked before dispatch. As a kidswear brand, we follow a strict exchange-only policy to maintain hygiene and product quality.

❌ No Returns / No Refunds

We currently do not offer returns or refunds once an order is delivered.

🔁 Exchange Policy (Size or Defect)

We offer exchange only under the following conditions:

Exchange request must be raised within 7 days of delivery
Product must be unused, unwashed, and unworn
Original tags must be intact
Exchange is subject to stock availability

🚚 Shipping for Exchange

For size exchange, customers must ship the product back to us at their own cost
We will ship the exchanged item after receiving and inspecting the product
If the product received is damaged, defective, or incorrect, we will bear the shipping cost

⚠️ Non-Exchangeable Items

Exchange will not be accepted for:

Used or washed items
Items without tags
Items returned after 7 days
Items bought during sale/clearance (if applicable)

🧾 How to Request an Exchange

Please contact us within 7 days of delivery via:

📩 Instagram DM: @veebeedoo.official
📧 Email: veebeedoo.official@gmail.com

Order number
Reason for exchange
Clear images (if damaged/incorrect item)

📦 Final Decision

VeeBeeDoo reserves the right to approve or decline exchange requests after product inspection.

💛 Thank you for supporting a homegrown kidswear brand!

We truly appreciate your trust and understanding.